Frequent Ask Questions (FAQ)



















Who is is a property fully owned and operate by RICHTAG SYNERGY Sdn Bhd

Why should I honour my printing to instead of some other company? is the collaboration of a team of professionals who are dedicated to meeting your expectations. We understand what a business needs, as we also supporting a lot of agencies works.  In addition, we offer competitive pricing for online ordering with the quality and commitment of people who care.

What are your business hours?
Monday to Friday
8:30am - 5:30pm

Sunday, Public Holidays and Festive:
Office Closed

During working hours, you can call our business hotline @ +6.03-6204 5693 for any of your printing needs and order enquiries. After working hour, you can still reach us by dropping us an email via our online form and we shall to respond to your inquiry at our soonest possible.

How long does it take from the time I submit my order until you begin working on the job?
Any jobs that come in before 12.00pm each day except weekend during working hour will be going through our job process verification line on the same. If there is a problem with your file, we will contact you immediately to keep your project moving forward. For more detail schedule, always check your printing schedule with our staff who contacting you on your ordering,

What type of printing services do you provide?
We provide high quality color offset printing (using Computer-To-Plate Technology - CTP), digital printing and inkjet printing

Offset Printing includes:

  • Full color namecard (business card) printing.

  • Full color flyers printing.

  • Full color leaflet printing.

  • Full color booklet printing.

  • Full color catalogue printing.

  • Full color bookmark printing.

  • Full color folder printing.

  • Full color poster printing.

  • Full color letterhead printing.

  • Full color paperbag printing.

  • Full color book & Reports printing.

  • Any form of paper printing.

Digital Printing includes:

  • Full color namecard (business card) printing.

  • Full color flyer printing.

  • Full color A3 poster printing.

Inkjet Printing includes:

  • Full color bunting printing.

  • Full color banner printing.

  • Full color Poster printing.

What is the minimum quantity of order in each printing services?
Please refer to our different printing sizes needed in our services provided.

What is your printing process?
We specialise in four colors cyan, magenta yellow and black (CMYK) offset for all of our products. This enables unlimited brilliant color combinations with finest printing quality.   We also do special pantone color toning if any.

Can you provide special finishing such as die-cutting, foil-hot-stamping, embossing & debossing, lamination, spot UV capabilities and hot-stamping capabilities?
Yes. We provide all the above finishing. We also assist our customer for more complex customised projects that require special inks (pantone), different binding techniques, finishing options and more. Please drop us and email on all the necessary information you need.

How long does it take until my printed pieces are delivered?
Each printing project will have different production schedules. For more detail schedule, please refer to timeline needed for each different printing sizes needed to avoid the delay in your printing. You can always check with our staff who attending your request.

Will I receive the exact quantity I order?
We practice the printing industry standard that allow for a variation amount of +- 5% over and under on quantity. Nevertheless, we will make an effort to keep our production to meet your exact order.

How can I make multiple orders from different various printing sizes?
It is best if you can place your multiple ordering to each item separately. Each sizes have different printing timeframe. You can give your elements similar names so that we know they are related and we can try our best to put them all on the same production schedule so that they can be delivered at the same time.

Can I alter my ordering for a different finishing or printing process for my orders?
No. all file we received and screened with your confirmation will be immediate process if there is no problem with your file. Thus, it is no possible to have different finishing once printing process started.

Do you do customization printing?
Yes, we do handle customize projects. Just go to our contact form page and fill out the request for a quote. Be sure to indicate the finished size you desire. is Fast & Reliable Online Printing Service Providers in Malaysia


   Business Card / Name Card    Letterhead    Envelope    Flyer & Leaflet    Poster   Postcard    Booklet    Brochure

   Bunting & Banner    Roll Up Bunting Stand with Printing   Pop Up System with Printing   Sampling Booth with Printing


Head Office

SW-03A-12, COVA Square, Jalan Teknologi, Kota Damansara, PJU 5,47810 Petaling Jaya, Selangor Darul Ehsan, Malaysia.

Tel : +6 03 6204 5693     Fax : +6 03 6204 5694  


Print Factory

6, Jalan Nyonya Off Jalan Pudu, Kuala Lumpur, Malaysia